Terms and Conditions

Last Updated: 07/22/2025

1. Acceptance of Terms

By using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. These Terms apply to all users, including visitors, customers, partners, and third parties.

2. Services

PulseCheck AI provides software solutions and analytics tools designed for the restaurant and hospitality industry. Our platform offers features such as operational analytics, guest sentiment tracking, and team performance insights. We may also offer educational resources, digital content, and early access to beta or MVP features.

3. Eligibility

To use our Services, you must be at least 18 years old and capable of entering into legally binding agreements. By accessing our Site or Services, you represent that you meet these requirements.

4. Intellectual Property

All content on this Site, including but not limited to software, code, text, images, graphics, branding, dashboards, training materials, and analytics models, is the property of PulseCheck AI or its licensors. Unauthorized use, reproduction, or distribution of any materials is prohibited without prior written consent.

5. User Obligations

By using our Services, you agree to:

  • Provide accurate and up-to-date information

  • Use the Services only for lawful purposes

  • Avoid any action that could harm the platform, disrupt performance, or compromise data security

  • Refrain from reverse-engineering, copying, or reselling our technology or proprietary systems

6. Payment and Refund Policy

If you subscribe to paid Services or digital content, payment is required in full at the time of purchase unless otherwise agreed in writing. Due to the nature of digital software and service-based offerings, all sales are final and non-refundable unless explicitly stated in writing.

For billing inquiries, please contact us at support@pulsecheck.ai.

7. Limitation of Liability

While we aim to provide reliable and effective analytics tools, we do not guarantee specific outcomes or business results. To the fullest extent permitted by law, PulseCheck AI shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Site or Services.

8. Third-Party Links

Our Site may include links to third-party platforms or integration partners. We do not control or endorse the content or policies of any external websites and are not responsible for any interactions or outcomes that occur on those platforms.

9. Termination

We reserve the right to suspend or terminate your access to the Site or Services at any time if you violate these Terms or engage in behavior we deem harmful, unlawful, or abusive.

10. Changes to These Terms

We may revise these Terms from time to time. Any changes will be posted on this page, and continued use of the Site or Services after changes have been posted constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes arising under these Terms shall be resolved in the applicable courts located in Florida.

12. Contact Information

If you have any questions about these Terms, please contact us at:

PulseCheck Technologies LLC

813-494-2200

contact@pulsecheckai.io

4522 W Village Dr #1389, Tampa FL 33624

By using our Site and Services, you acknowledge that you have read and agreed to these Terms and Conditions.