Support when you need it

Contact: support@pulsecheckai.io

Business Hours:
Monday–Friday, 9:00 AM – 6:00 PM EST

Mailing Address:
4522 W Village Dr #1389
Tampa, FL 33624

(Weekend or after-hours support available for active partners by appointment.)

We built PulseCheck to feel like an extension of your management team, not another tech hurdle. Every customer and partner receives guided onboarding, clear documentation, and proactive communication at each stage of setup. From your first connection to multi-location scaling, our support stays responsive and personal.

What you can expect:

  • Dedicated onboarding and account support

  • Response within 24 hours on weekdays

  • Priority assistance for Founding Partners and active pilots

  • Step-by-step guidance for integrations and data connections

  • Continuous improvement driven by partner feedback

Prefer to reach out online?

Use the form below to tell us how we can help.

Our support team knows the pace and pressure of restaurant life because we’ve lived it ourselves. Whether you’re onboarding, troubleshooting a connection, or exploring new integrations, you’ll always have direct access to someone who understands your operation.

Smart, Safe, Transparent

Security designed for real-world operations

PulseCheck is designed to protect your data while delivering clarity you can trust. Every integration begins in a read-only environment, ensuring your systems stay untouched and secure. Access is role-based and fully encrypted, both at rest and in transit. We collect only the data required to deliver actionable insight, with clear retention controls and no guest PII needed for pilot programs.

Protecting your data is only part of the equation. We also ensure the intelligence behind it is used responsibly and transparently. Our AI recommendations are built on verifiable data and transparent models. Human oversight is always at the center of decision-making.

Safeguards built into every connection

Read-only access to begin

Role-based access controls

Encrypted at rest/in transit

Data minimization settings available

No guest PII required for pilots

Transparent data lineage